Last updated: December 2025
This page identifies the third-party service providers ("Sub-Processors") that Scaleapp Education AB ("Scaleapp," "we," "our," or "us") engages to support the delivery of the Scaleapp Learning Management System ("Service").
Each Sub-Processor may have access to limited personal data only as necessary to perform the services we contract them for. We require all Sub-Processors to adhere to strict confidentiality, data protection, and security standards in accordance with our Data Processing Agreement (DPA) and applicable law.
Below is the list of Sub-Processors used by Scaleapp to operate, support, and maintain the Service.
Purpose: Database hosting, storage, authentication
Services Provided: Managed PostgreSQL, auth, secure storage, API infrastructure
Data Processed: Account data, course data, usage data (as required for platform operation)
Purpose: Web hosting and application delivery
Services Provided: Frontend hosting, serverless runtimes, CDN delivery
Data Processed: Request metadata (e.g., IP address), logs required for content delivery
Purpose: Security and performance optimization
Services Provided: DDoS protection, caching, CDN, WAF (Web Application Firewall)
Data Processed: IP-based request metadata for security and traffic routing
Purpose: Transactional email delivery
Services Provided: Sending account-related emails, notifications, password recovery
Data Processed: Email addresses, message metadata, notification content
Purpose: Error monitoring and performance diagnostics
Services Provided: Application error tracking and performance analytics
Data Processed: Error/stack traces, device/browser metadata, anonymized diagnostic data (No Customer Content or LMS learning material is intentionally sent.)
Purpose: Code hosting and development collaboration
Services Provided: Source code repository, CI/CD pipelines
Data Processed: No customer personal data (Used only for internal development workflows.)
Scaleapp requires all Sub-Processors to:
Some Sub-Processors may process data outside of the customer's region. Where required, Scaleapp ensures adequate data protection through:
Scaleapp does not permit Sub-Processors to use data for advertising or unrelated purposes.
Scaleapp may update this list as we add or change service providers. For Customers with a Data Processing Agreement (DPA), we will provide notice of material changes as required.
If you have questions about our Sub-Processor practices, contact us at:
📧 Privacy: privacy@joinscaleapp.com
📧 Security: security@joinscaleapp.com
Scaleapp Education AB
Sweden