🍪 Cookie Policy

1. What Are Cookies?

Cookies are small data files that are stored on your device (computer, tablet, or mobile phone) when you visit our website or use our Service. They allow us to remember your preferences, enhance your experience, and understand how you use our platform.

There are two main types of cookies:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain on your device for a set period or until you delete them

2. Why We Use Cookies

We use cookies for the following purposes:

• Authentication & Security: To authenticate users and maintain secure sessions
• Functionality: To remember your preferences, language settings, and saved data
• Performance: To analyze platform performance and user behavior patterns
• Analytics: To understand how users interact with our Service and improve features
• Error Tracking: To identify and fix technical issues

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are strictly necessary for the Service to function and cannot be disabled. They include:

• Session authentication tokens
• CSRF (Cross-Site Request Forgery) protection tokens
• User login information
• Platform security and fraud prevention

These cookies do not require consent under GDPR as they are necessary for service provision.

3.2 Functional Cookies

These cookies enhance your experience by remembering your choices and preferences:

• Language and locale preferences
• UI theme selection (light/dark mode)
• Navigation preferences
• Course progress and saved form data

These cookies require your consent under GDPR and similar regulations.

3.3 Analytical & Performance Cookies

We use analytics tools to understand usage patterns and improve our Service:

• Server-side analytics: Anonymized usage data and performance metrics
• Error tracking: Stack traces and diagnostic data (via Sentry)
• CDN analytics: Traffic patterns and optimization (via Cloudflare)

These cookies are anonymized and do not track individual user behavior for marketing purposes.

4. Third-Party Cookies

We do not use third-party cookies for advertising, marketing, or behavioral tracking. However, some service providers may set cookies:

• Vercel (Hosting): Performance and analytics cookies
• Cloudflare (Security): DDoS protection and analytics
• Sentry (Error Tracking): Error diagnostics cookies

These third-party cookies are subject to our Data Processing Agreement and are not used to create user profiles for external advertising.

5. Cookie Duration

6. No Selling of Data

Scaleapp does not sell, share, or rent personal data collected through cookies to third parties for marketing or advertising purposes.

We do not use cookies to:

• Build user profiles for behavioral advertising
• Track users across unrelated websites
• Share data with data brokers or marketers
• Enable remarketing or retargeting campaigns

7. Your Cookie Choices

Browser Controls

You can control cookies through your browser settings:

• Disable cookies: Go to your browser settings and disable cookies (may affect functionality)
• Delete cookies: Clear your browser history and cached data
• Block third-party cookies: Use "Private Browsing" or privacy extensions

Note: Disabling essential cookies may prevent the Service from functioning properly.

Consent Management

When you first visit our website, you will be presented with a cookie consent banner. You can:

• Accept All: Accept all cookies including functional and analytical
• Reject Non-Essential: Accept only essential cookies required for the Service
• Manage Preferences: Customize which cookie categories to enable

You can change your cookie preferences at any time by visiting the cookie preference center.

8. Do Not Track (DNT)

Some browsers include a "Do Not Track" feature. Currently, there is no universal standard for recognizing DNT signals, and we do not alter our data collection practices based on DNT signals. However, we still respect your privacy choices and do not use cookies for behavioral tracking or advertising.

9. GDPR and Privacy Regulations

Under GDPR and similar regulations (CCPA, ePrivacy Directive, etc.):

• Essential cookies: Do not require consent (necessary for service provision)
• Functional & analytical cookies: Require explicit, informed consent
• Withdrawal of consent: You can withdraw consent at any time
• Transparency: We provide clear information about cookie use

For more information about how we process personal data collected through cookies, see our Privacy Policy.

10. Changes to This Policy

We may update this Cookie Policy occasionally to reflect changes in our practices, technology, or applicable law. We will notify users of material changes. Your continued use of the Service after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about our use of cookies or this policy, please contact us: